The application now provides eight regularly updated information categories, including public feedback, online public services, digital utilities, education, administrative agencies, tourism, healthcare and urban planning.
With more than 150,000 downloads across Android and iOS platforms and hundreds of thousands of user visits, Smart Hai Phong has become an effective communication channel between the city government and residents.
Mr. Can Ngoc Bao – Deputy Director, Hai Phong Information and Communications Technology Center, Hai Phong Department of Science and Technology
The application adopts a modular design optimized for mobile devices, enabling users to access information, receive notifications, submit feedback to authorities, monitor the handling of their requests and evaluate service quality.
With tens of thousands of downloads and hundreds of thousands of visits, Smart Hai Phong has become one of the city's key official digital platforms, helping strengthen communication between authorities and residents while supporting the development of digital government and a more service-oriented public administration.