Currently, 100% of customers of Hai Phong Electricity Company have installed electronic meters, meter readings are automatically updated to the system, no need to record readings, enter data manually, thus ensuring accuracy and objectivity. According to Hai Phong Electricity Company, every month, after recording the meter reading, in case the customer's output increases or decreases by 30% compared to the previous month, an inspection will be conducted. Fucntional units will coordinate with the customer to determine the cause and compared with the meter reading reported on the customer care app.