Train Ticket Change And Return Fee Applied Starting September 5th
From September 5th until the end of 2023, the railway sector will apply fees for exchanging and returning regular train tickets, depending on the time of payment and type. The regulation is not for group tickets or tickets returned before the train runs less than 24 hours.
Changing tickets before the train runs from 24 hours to less than 72 hours will include a deduction fee of 20% of the ticket’s price, and from 72 hours or more is 10%. The Hanoi–Hai Phong train tickets will apply separate regulations. Specifically, individual tickets are not applicable for exchange and return 30 minutes before train time. For ticket changes 30 minutes before train time or longer, The ticket exchange deductible is 10,000 VND/ticket plus 10% of the ticket price. Group tickets are not applicable nor applied for ticket payment within 24 hours of the train run. When paying for tickets 24 hours or more before train time, the deduction rate is 10%.