This year's meeting attracted more than 200 prominent businesses, representing over 25,000 enterprises that carry out import-export procedures through Customs Sub-Department Region III. Participants were briefed on several notable new customs regulations, the pilot implementation of a centralized customs clearance model, and the sector's plans for reform, modernization and improved transparency, fairness and convenience for businesses.

Customs officials also held frank discussions with businesses, listened to their concerns and directly addressed questions relating to customs operations, centralized clearance procedures, information technology systems and coordination in supporting businesses with customs formalities.

“Customs authorities have made great efforts to accompany businesses in addressing difficulties and obstacles, facilitating their import-export activities. Meetings like this are very meaningful, helping businesses better understand procedures and prepare the resources and equipment needed for their operations.”

“With support from departments and agencies in Hai Phong, as well as the close cooperation of customs authorities, administrative and customs declaration procedures have been significantly streamlined. This gives businesses like ours, as well as foreign executives and corporations, greater confidence in investing and expanding their operations in Hai Phong.”

Customs Sub-Department Region III has taken the lead in implementing major reform initiatives across the sector. It believes customs reform should involve not only the application of technology and the reduction of administrative procedures, but, more importantly, a shift in service-oriented thinking and the development of substantive, transparent and professional partnerships between customs authorities and businesses for mutual growth.